Skills & Competencies for Bakery Clerk

Bakery Clerk job profile

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JOB SUMMARY for Bakery Clerk

Responds and attends to customer requests in the bakery department within a grocery store.

JOB RESPONSIBILITIES for Bakery Clerk

Responsible for various duties including preparing baked goods and other items for sale, arranging and wrapping bakery products, and placing bakery items in display cases. May operate machines such as bread slicers. Has knowledge of proper food handling procedures.

Bakery Clerk SALARY RANGE

BASE 50%
$34,153
TOTAL 50%
$34,888
Job Level
A01
Job Code
SM15000382
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Bakery Clerk Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Bakery Clerk skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 hard skills or competencies (industry competencies) for Bakery Clerk

1 Industry Competency – FDA Food Code Compliance
Proficiency Level -1
Skill definition-Maintaining adherence to FDA guidelines and regulations to reduce the likelihood of foodborne diseases and promote public health.
Level 1 Behaviors
(General Familiarity)
Identifies how FDA codes and regulations have evolved and improved the safety of food preparation facilities.
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Level 2 Behaviors
(Light Experience)
Tracks temperature logs, cleaning schedules, employee training records, and additional food safety records.
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Level 3 Behaviors
(Moderate Experience)
Interacts with regulatory authorities during audits and inspections to address any identified issues.
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Level 4 Behaviors
(Extensive Experience)
Resolves identified process flaws to address non-compliance issues with FDA food codes.
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Level 5 Behaviors
(Mastery)
Promotes FDA regulations, best practices, and technologies to ensure operations' legitimacy.
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2 Industry Competency – Food Handling and Storage
Proficiency Level -2
Skill definition-Properly handling, storing, and maintaining food products in a safe and hygienic manner to prevent contamination, spoilage, and foodborne illnesses.
Level 1 Behaviors
(General Familiarity)
Provides examples of common contamination occurrences in the workplace.
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Level 2 Behaviors
(Light Experience)
Regularly cleans and sanitizes storage areas, equipment, and utensils following established procedures.
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Level 3 Behaviors
(Moderate Experience)
Recognizes and promptly reports any breaches of hygiene procedures related to food safety hazards.
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Level 4 Behaviors
(Extensive Experience)
Takes a leadership role in responding to incidents of uncontrolled food hazards.
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Level 5 Behaviors
(Mastery)
Stays up to date with the latest developments in food safety laws, standards, codes, and relevant consumer laws.
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3 Bakery Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Bakery Clerk
Proficiency Level - 4
5 Competency for - Bakery Clerk
Proficiency Level - 5

5 general skills or competencies (Job family competencies) for Bakery Clerk

1 Job Family Competencies – Customer Engagement
Proficiency Level -2
Skill definition-Building and maintaining meaningful interactions with customers to enhance their overall experience with a product, service, or brand.
Level 1 Behaviors
(General Familiarity)
Names common software or technologies used to promote customer engagement to build brand awareness.
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Level 2 Behaviors
(Light Experience)
Uses surveys or forms for recording customer suggestions and feedback to identify areas for improvement.
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Level 3 Behaviors
(Moderate Experience)
Utilizes online platforms, such as social media to gain customer attention and promote engagement.
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Level 4 Behaviors
(Extensive Experience)
Recommends the use of customer segmentation approach to tailor engagement strategies based on customer base.
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Level 5 Behaviors
(Mastery)
Sponsors consumer engagement research to increase the effectiveness of customer engagement strategies.
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2 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -1
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Compiles a list of the key considerations and limitations of safety policies.
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Level 2 Behaviors
(Light Experience)
Prepares the necessary resources and information for the development of safety policies and procedures.
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Level 3 Behaviors
(Moderate Experience)
Handles the execution, enactment, and tracking of each element of the safety policy and program.
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Level 4 Behaviors
(Extensive Experience)
Evaluates employees' performance to ensure they comply with established safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Cultivates a compliant working environment by enforcing safety policies and procedures.
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3 Bakery Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Bakery Clerk
Proficiency Level - 4
5 Competency for - Bakery Clerk
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Bakery Clerk

1 Core Competencies – Scheduling
Proficiency Level -1
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Compiles a list of tools used to effectively schedule activities, such as Google Calendar and Canva.
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Level 2 Behaviors
(Light Experience)
Identifies and resolves scheduling conflicts between employees to ensure a smooth workflow.
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Level 3 Behaviors
(Moderate Experience)
Makes adjustments and recommendations for optimizing scheduling to maximize service and quality.
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Level 4 Behaviors
(Extensive Experience)
Coordinates with cross-functional teams to align work schedules with project activities.
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Level 5 Behaviors
(Mastery)
Builds integrated database tracking tools for staffing shrinkage patterns to optimize staffing scheduling forecasts.
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2 Core Competencies – Products And Services
Proficiency Level -1
Skill definition-Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
Level 1 Behaviors
(General Familiarity)
Collects and summarizes information and marketing materials for R&D purposes.
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Level 2 Behaviors
(Light Experience)
Discusses the potential profitability of a proposed new product.
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Level 3 Behaviors
(Moderate Experience)
Evaluates our business’s P/S costs and prices, and market positioning.
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Level 4 Behaviors
(Extensive Experience)
Establishes related procedures for product design, development and delivery time limits.
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Level 5 Behaviors
(Mastery)
Describes the planned launch of superior products and services to stakeholders to promote enthusiasm and support.
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3 Bakery Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Bakery Clerk
Proficiency Level - 4
5 Competency for - Bakery Clerk
Proficiency Level - 5

Summary of Bakery Clerk skills and competencies

There are 10 hard skills for Bakery Clerk, FDA Food Code Compliance, Food Handling and Storage, Cross Merchandising, etc.
5 general skills for Bakery Clerk, Customer Engagement, Safety Policies and Procedures, Promotion, etc.
9 soft skills for Bakery Clerk, Scheduling, Products And Services, Standard Operating Procedures (SOP), etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Bakery Clerk, he or she needs to be proficient in Scheduling, be proficient in Products And Services, and be proficient in Standard Operating Procedures (SOP).

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